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Privacy Policy
At Primal Complete (“we,” “us,” or “our”), your privacy is a top priority. This Privacy Policy explains how we collect, use, share, and safeguard your personal information when you purchase our products, interact with our website, or use our services.
Effective Date: August 1, 2024
1. Featured Products
We may collect the following types of personal information:
- Contact Information: Name, email address, mailing address, and phone number.
- Payment Information: Billing address and payment details (such as credit card or bank information), collected through our secure payment processor.
- Usage Information: Data on how you use our website and services, including your IP address, browser type, pages viewed, and other analytics.
2. How We Use Your Information
Your information may be used for the following purposes:
- Order Fulfillment: To process transactions and deliver products, including order updates and confirmations.
- Customer Service: To respond to your questions, requests, or support inquiries.
- Product & Website Improvement: To analyze usage trends and enhance your experience with our products and website.
- Marketing Communications: To send you updates, promotional offers, newsletters, and other communications, in accordance with your preferences and applicable laws.
- Legal Compliance: To meet legal, regulatory, or contractual obligations.
3. Sharing of Your Information
We may share your personal information under the following circumstances:
- Service Providers: We engage trusted third parties to help operate our website, fulfill orders, process payments, and provide related services. These providers are required to use your information only for these tasks and protect it in accordance with our standards.
- Legal Obligations: When required by law, subpoena, or legal process, or when necessary to protect our rights, property, or users.
- Business Transfers: If our business undergoes a merger, acquisition, or asset sale, your personal information may be transferred to the new owner or entity.
4. Data Security
We employ appropriate physical, electronic, and administrative safeguards to protect your information. While we strive to use commercially acceptable means to protect your data, no transmission over the internet or storage method is 100% secure.
5. Your Rights and Choices
You have the right to:
- Access & Correct: Request a copy of the personal information we hold about you or ask us to correct inaccuracies.
- Marketing Opt-Out: Unsubscribe from our marketing emails by using the “unsubscribe” link or contacting us directly.
- Data Deletion: Request the deletion of your personal information, unless retention is required for legal, financial, or operational reasons.
6. Cookies and Tracking Technologies
We may use cookies and similar tools to enhance your experience and track user behavior. You can manage cookie preferences through your browser settings. Disabling cookies may affect the functionality of certain features on our website.
7. Children's Privacy
Our products and services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from minors. If we learn that we have collected such information, we will take steps to delete it promptly.
8. Updates to This Policy
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us:
Primal Complete
📧 support@drcherine.com
📍 120 Eastshore Drive, Suite 120, Glen Allen, VA 23059